A company can value care, and when you call customer service

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That people are looking, beyond the financial benefits, to get to a place where they can express themselves authentically, feel like they matter to that gear, and be surrounded by people who share the same values. The elements of organizational culture An organizational culture consists of several elements. All of these combined end up dictating what kind of culture a company has. We will talk about the 3 most important elements of an organizational culture: stock Any company has, or should have, certain values ​​to guide itself. These can be: punctuality, seriousness, professionalism, minimalism, care, empathy, etc.



There are no wrong values ​​or right values, there are only values ​​that fit and British Student Phone Number List values ​​that don't fit a company. A veterinary practice may not emphasize minimalism as a value, but it will certainly emphasize empathy and caring. If you don't have values ​​to guide your activity, both internally and externally, it's time to think about your company and list the top 5 values ​​you believe in. behaviors Once you have company values, they don't have to be just words on office walls. Those values ​​must be found in every behavior, whether it is the way the company relates to employees, customers or collaborators. A company can value care, and when you call customer service, you get a nasty and aggressive answer. At that point there is a discrepancy between value and behavior, and unfortunately this is very common. If care is on your list of values, make sure that employees feel it through their behavior, that you only offer quality products and services, and that if someone calls the call center, they get an empathetic answer. Leadership Every team has a leader and every company has a manager.





These people placed in leadership positions are the ones who must embody the values ​​and behaviors of the company very well. If a leader doesn't do it, the team won't either. It is important that leaders are given the necessary training and can be role models. Types of organizational cultures Depending on the specifics of a company, the way it acts internally or the things it focuses on externally, flexibility or control, there are several types of organizational cultures. The most famous are the four that we will talk about below: Clan culture Clan culture is a very friendly one. It focuses on people and how they feel within the company. It promotes a work environment where collaboration is key and where every individual is seen as extremely important.